Follow me!">
People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You may also wish to resell your tickets if you cannot use them. Why even have the option of refundable tickets for an extra charge if I cant refund them? These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. If they mean no-shows, then so be it. They stole my money too. It goes against our guidelines to offer incentives for reviews. Voluntary relocation or where you are changing employer for a new role. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). No response to multiple follow ups, and upon trying to call them on 132 849 it's just a voice recording that doesnt go anywhere. Appalling service. if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. Their customer service to follow up and right the problems is poor. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. A police report confirming details of the theft. It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. Youmade an unsuccessful request for annual leave for the date of theBooking. Minus one review!A Vodlobby charge appeared on my Credit Card after booking footie tickets. But the thing is, they didn't. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. i spent 2 hours online and still didn't manage to secure tickets. Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . You cannot Attend your Booking due to any of the reasons below and have provided the evidence requested below. Then I looked on Trustpilot at their reviews and really started to worry! They will do anything to hide from you. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. confirmation or our website for contact details. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. etc. Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. What should I do? 2023 ProductReview.com.au Pty. Safe, Fast and Verified She made time to help & sort out the transfer of tickets to this area. Sell tickets directly from your Ticketek Account. If there is a financial failure of any Transport provider. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. chevron_left, Availability & type of seating will vary & is set by the venue. Verification can help ensure real people write reviews about real companies. We use dedicated people and clever technology to safeguard our platform. What can I do if my tickets are lost, damaged or stolen? They agreed I shoudl get a refund, then asked for my account details for the refund. Ticketek - Refundable Refundable Tickets Terms We provide refunds if You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: Definitions Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! Cannot add tickets to wallet. I have been linked to your site from Ticketek.co.nz. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount Are Refundable tickets offered on Gift Voucher sales? I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. Illness / Injury (including Covid-19) Pre-existing Medical Condition Pregnancy Complication Absolutely appealing customer service!!!!! You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. New comments cannot be posted and votes cannot be cast. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . Getting travel insurance that covers COVID-19 related events can give you peace of mind so that you can enjoy your trip while being safe, smart, and prepared - and you should know what to look out for before you shop around. Easy as. means cancellation or significant delay of flight(s) which. A copy of a notice from the examination body, school, college, university confirming the change of date. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. We may consider other Emergency Circumstances at our discretion. When I call tiketek to explain that it might be a bit awkward getting a doctors note for my aunt (this is the real reason I dont want to go) I get an automated message and then hung up on. Their garbage outline needs us to be examined physically to be considered for refund, in the midst of a pandemic. There is not one good review about this dodgy company. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. My mate's dad got covid (positive RAT) and so him and his household opted not to come up to Brisbane that weekend. I replied and asked for a direct line or email address to speak to management/no reply since. Automatic Refunds After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. The customer service was super helpful and I got the ticket value back and it sold super quickly. I will never purchase anything with you again. Are Refundable tickets available through Ticketek Marketplace? Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. Complete the Accessible Seating Form and we will contact you to process your booking here, Tickets for Ed Sheeran's Australian tour can only be accessed via the Ticketek App The office was just as bad as the ticket fees would have you believe. I've bumped the ticket by responding as recently as January 2023. ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. Doctor A qualified medical practitioner registered and licensed with a recognised professional body. Fire A report from the fire service and/or police. Confirmation that the document cannot be replaced in time for the Booking. Proof that the passport has been reported to and cancelled by your Government Agency. is cancelled or postponed by the provider. means a physical or mental health condition thatYouwere aware of at the timeYoumade theBookingthat would not normally preventYou from Attending the Booking. if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. Where You have not been physically examined by a Doctor prior to the date of the Booking. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. What gives? No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Please also read the General Conditions of Refund. Can't get through via phone, specifically says on their correspondence that a refund will be processed in due course so don't contact them. Would I ever get the tickets! ?DO NOT BUY TICKETS FROM TICKETEK! Press question mark to learn the rest of the keyboard shortcuts. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). Which Ombudsman or Government body do I complain to about Ticketek stealing my money and ignoring all correspondence? If Your flight is Your Booking and it is cancelled or postponed, and You have a right of compensation from the Airline or another Paying Party. Ticketek takes the issue of scalping seriously. Fuck that, what a joke of an optional extra. You may also wish to resell your tickets if you cannot use them. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Lost a baby recently? We discuss whether its cheaper to book your trip yourself or through a travel agent, and go through some money-saving tips for during the planning stage. Zero stars, uselessly run, waste of a time company. Budjerah: 6:00 6:30pm Safe, Fast and Verified I want an refund, yet there is no way I can get it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Through Fair Trading they claimed they refunded the money to an account that was closed the year before. The refund period is from Thursday 14 October 2021 to Friday 12 November 2021. means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! I would and do prefer not to use their services. So sorry. To protect fans, strict anti-scalping measures will be deployed for the tour, with all tickets digitally supplied and accessible via official ticketing apps only. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Not that they are necessarily wrong, but people often don't comment when things go routinely right. If you've forgotten your account details, never fear we also . )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! If there is a financial failure of any Transport provider. Sell tickets directly from your Ticketek Account. (This can normally be obtained from the transport companys website). 2 tertiary educated people wasted 1 hour each of their lives without successful purchase of any tickets. Sell tickets directly from your Ticketek Account. They are the shittest service in Australia. So thanks very much! Requesting a Refund. Why is the price displayed on my ticket different to what I paid? Ticketek is selling for the following venues only. Further details in the disclaimer. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. Simply do not try to contact them in any way shape or form.Worst customer service. Anyone can write a Trustpilot review. Clunky unhelpful booking site for Mary Poppins Melbourne. All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. No contact, no reply, nothing.You have stolen money from thousands of people who need it. A more suspicious person would say that they know this as it seems they have done it to others on the product review website. Presented by: They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Where You are the business owner or registered Director, or a member of Your family is. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. There is no phone number, only an email which does not get answered. means an unforeseen circumstance completely outside. Tixel is a safe ticket marketplace to trade tickets from Ticketek. Fully understand why they lock the tickets but for heavens sake 8 days out and still locked, try to contact someone to find where is the darm code to be found to unlock? A copy of the letter requiring Jury Service. We/Us/Our We are the Booking agent with whom You made the Booking. They rapidly charged my credit card, then didn't provide the tickets. I got tickets to a concert from ticketek that got cancelled of covid. Are Refundable tickets offered on Gift Voucher sales? Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? failed the examination previously and had to re-sit. The call centre shut the phone to the customer's face.. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! Where a Ticket is offered for sale, sold or Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where Youare worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. The ticket fiasco for the Ed Sheeran Melbourne 2nd March 2023 show was a disaster of epic proportions. I tried being legitimate by paying extra for refundable tickets, but its almost like they want me to scalp them. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. I recognise the terms of service were available, but nobody reads those. They rapidly charged my credit card, then didn't provide the tickets. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. We missed the show! You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. A copy of the notice of failure or disruption of the public transport. What is the Ticketek Marketplace Terms and Conditions for? Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. Maisie Peters: 7:00 7:45pm It's the result of a monopoly. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. . Are Refundable tickets available through Ticketek Marketplace? I have now been trying for a refund for 6 months. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) For a detailed FAQ on these measures visit edsheeran.com or frontiertouring.com/edsheeran. If enough people do it they'll be investigated. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Make a report to ACCC. means weather where a Government Agency has issued warnings not to travel which mean. Do not purchase through ticketek marketplace if you can and recommend any event does not use ticketek. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for a refund. What the hell is that? We/Us/Our We are the Booking agent with whom You made the Booking. Inspite of giving all the details, continuous email stating - send it in new format or send more information. Safe, Fast and Verified If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). More Info. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, terrorism, civil commotion; strikes and industrial action; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; naturalization, visa, in-vitro fertilisation, or other appointments; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. Times are approx. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. IfYoudid not make reasonable alternative arrangements to Attend theBooking. They ended up rejecting my application for a refund and closing it down entirely. What will a Marketplace ticket look like? Scalping 18. Cool, just upload a goddamn police report. The COVID-19 situation is an unprecedented challenge for our global community and the safety and well-being of our fans and crew will always be our . I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. Create an account to follow your favorite communities and start taking part in conversations. Unfortunately I cancelled the credit card I used so AMEX isn't wanting to help either :(, New comments cannot be posted and votes cannot be cast. An incident number or report from the Police or relevant traffic authority. An email from the Booking agent confirming they are unable to replace/re-issue the tickets. Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . Where you cannot provide evidence that the person affected is within the. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Do I need any special hardware or software for print at home tickets? Once got a response to an email because I didnt purchase the ticket wont gi. means an unforeseen circumstance completely outside. Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. A copy of the travel warning from the Government Agency. How will I receive my tickets? Had to give 3 revised medical certificates because they didn't have enough detail about why I was sick, which honestly they shouldn't be allowed to do.
What Does Juror Status Ended Mean In California,
Suzanne Mcfayden Jamaica,
Courier Post Obituaries Past Week,
Articles T
Follow me!
