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I bought a Kenmore Elite in May 2014. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. Now 4 yrs later ime paying more for a crappy Refrigerator. I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. Yesterday it stop cooling altogether. Model # 795.72043.110. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Have to stay in all day. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. I purchased Kenmore elite french doors freezer on bottom. Last month June 2019 our freezer stopped working. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. . I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. i purchased a LG double door refrigerator at Home Depot. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. I am currently in the same situation. Called LG customer service right away. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? Please Help! The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Through the model number he determined it was made by LG in South Korea. So many issues. If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. So, you can completely trust and freely choose the best kenmore elite refrigerator 795 of 2023. Labor should also be covered for a faulty part. We, like many, many others have a failed LG French Door refrigerator after just 17 months. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). He said all the LG technicians have quit in Florida as they are not being paid by LG. Notice ice wasn't being made & freezer not cold. Service Tech did not show. WHERE THE HELL IS THE CONSUMER PROTECTION!??? On June 9th. I need to prove this is a larger issue then just me! Is this model part of lawsuit? I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. Kenmore kept saying Warranty and I kept saying Recall. I want a new refrigerator, from all comments it seems that the problems have only begun. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. LG KNOWN by another nameKENMORE ELITE. Right before Christmas 2021, it stopped working and lost all of our food. I am currently without a refrigerator for about 2 months. I am TOTALLY disappointed in Sears. My french door kenmore elite is 2 years old. This fee was $130. I always bought appliances from Sears and even worked at one location as one point. Repair Clinic exists to help you figure out what's wrong and to provide all your replacement parts from storage shelves to fan motors. My LG refrigerator Went out the compressor is bad. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. Our frig is only 4 years old! This thing cost a small fortune. Two service appointments were set up and no one showed up the latest being this week. Sears and Kenmore are of no use. Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". Then I went on the internet to get suggestions. Sears Kenmore model # 795.72493.611. I have thrown more food away in the past year, limping this thing along. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. Refrigerator delivered, as a replacement for same model, on 5/23/15. Our fridge went out 1 year 5 months after we bought it. The equivalent new refrigerator costs $3,300. I will be waiting on your response. Has worked GREAT until the 17th. Recall Details. 4.8 4.8 out of 5 stars . We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. He told me to go out and purchase a new fridge. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. From everyone's comments it sounds like quite a hassle to try to get it repaired. Anybody looking to buy an LG or Kenmore refrigerator please look online at the class action lawsuits against . I paid $3500 for this refrigerator. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. Horrible customer service. It just stopped cooling. I have not been able to get a Sears person out to fix until the 28th! The tech said compressor is bad. Refrigerators should last more then 2 yrs. Should be able to file a lawsuit for this. 4 years old and a really Bad time in our life. later it failed. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. I do not think that 22 month of used is he live time fort that part. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. They obviously know the problems, yet lie to their customers. One LG rep was as rude as rude could be. I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. they said warranty has run out. OMG, done with sears. It will take a week for tech to look at the compressor. I would like my money back for this refrigerator as well. They last about 2 years and are unreliable. The sell crapy items and don't offer support. The average refrigerator lasts about 14 years, give or take. Unbelievable. Aug 16, 2019. It also has many features to . The freezer has stopped working. The last refrigerator I bought is still running after 16 years with no problems at all. Compressor went. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. It stopped working May 2015. He informed me that while the part was free, it would be $705 for the repair to be made. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. 6 months after buying the Kenmore elite the compressor went out. He suggested that I do not buy the LG and Samsung refrigerators and I agreed. In fact, all the lights inside and outside work. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. #2. Just a month ago it stopped working. My Kenmore Elite is less than 4 years old & has broken for the 3rd time. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. Again now March 2020 same issue. At 3months thethermostat/ice maker died (covered). I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. L G will not recall. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! For example: the essential efficient equipment has a power consumption lower than 55 % for the average. 1000 dollars to have it fix. I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. 2015 Kenmore Elite Model 795.72483.410. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Unfortunately the Kenmore sits dead in my kitchen after 4 months and I am looking at GE to replace soon. Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. Model ELITE LG My Repair & Advice. Bought a package sunday special. The Kenmore Elite 30.6 cu. Estimate he gave me for parts and labor is $1,100. Ill never buy another Kenmore or LG product. The compressor is essentially a pump; its purpose is to . First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) This 10 day wait was supposed to be and "expedited" appointment. IT IS ONLY 4-5 YRS OLD. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! I am in contact with a lawyer regarding class action. Ice Drop Refrigerator Water Filter Compatible with Kenmore 9083 09083 469083 469020 . They are saying it is junk and they will not repair it. Can't get an appointment for 3 weeks. I will continue to search for submitting a proper claim. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. It just now quit cooling. Same story here. My LG refrigerator went out on me about a week ago. The builder that did my house had Sears as the appliance supplier unfortunately. Our LG is 2 years old. 1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. Then the fridge stopped cooling had someone come out and yup your compressor is shot. If not, are there other class actions to join? kenmore ELITE model 795.72053.117 purchased at Sears Store. Let me know if a lawsuit if being filed. I bought most of my appliance from sears. There has been multiple recalls, lawsuits etc for years. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. 4.6 4.6 out of 5 stars (39) $9.99 $ 9. Bought mine in Feb 2018, Kenmore Elite 795.7248. Since, it's not an Elite Sears will not cover repair. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. But appliances can break down. Repair app in 2wks. Also called to the local repair shops and they said we should go with Sears as they should be fixing it for free as there is a class action lawsuit going on against kenmore and LG! Purchased a Kenmore Elite 3 door bottom freezer in 2015. I purchased a Kenmore Elite refrigerator in November of 2015. Always have trouble with the icemaker fill tube heater. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. How can I get in on this lawsuit. We purchased it again the following year, and again. I am not done yet I want the thing repaired for free my money back. Nothing but heartbreak and compressor failure with these babies. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. Compressor out in my unit. Bought a L.G fridge freezer in November 2016. So disappointed, being a stroke survivor on a. of course lost a fridge full of food. Purchased 3 year extended warranty also. He removed the drawer, used a hairdryer to melt the ice. Checked consumer reports as well. April 7, 2003. The product stopped cooling on April 9, 2020. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. I called the automated system to schedule a technician to come to our home. They got us any way you look at it. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Model 795.74025.411. Do not purchase Kenmore or LG. Long story short I'll probably end up purchasing somewhere different. We should do this every year until we get a judge that holds these guys accountable. I asked if it went out in 2-3 years if I would have to pay the same fees again. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. This information was slightly different from what we had been told by the person who sold us the warranty plan. (about 2008). June 2019 does not work, lost everything in it. Bought Kenmore Elite Model # 79551833412 from Sears Store. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. On top of that I have to keep my warranty for a year which is about $600. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. If you are thinking of buying a new fridge, beware of these models for sure. (1) Automatic diagnosis makes servicing the refrigerator easy. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. All lights work, water dispenser works, but not cold. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. How can I get redress? The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. I even tried to get the part myself. We replaced the first one when the compressor went out in 2019, with another Kenmore Elite French Door Refrigerator Stainless Steel. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. Which happened a few months ago. I don't have the money. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. He said LG has come out with a new linear compressor that should last longer but it is made in China. Model #795-73139-410. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. Bought a Kenmore Elite, model # 798.73153.610 from Sears. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. Tech replaced compressor to no avail. Now I have to wait another WEEK before this gets resolved. We paid 3rd party to come and install parts and the new compressor was dead!! The $2000 Kenmore fridge Died in the 19th month! Compressor went out. I feel everyone's pain. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. We have been living out of a cooler for more than two weeks. I purchased this POS from a Sears store and it failed three months in and has continued to fail. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. Last LG product I ever purchase. I bought an LG refrigerator about 4 years ago, today the compressor died. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! We were concerned and called a repairman out. It is not working. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? Now I am without frig for 4 days because they cant co.e sooner. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. I called a repairman who checked the unit and confirmed that the compressor was bad. It will be several thousand dollars to replace them. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. The Sears repair man did not show up until around 6pm. He mentioned these go bad all the time. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! I had no idea the problem with these compressors was so bad and for so long. I then replaced water filter and air filter thing maybe a sensor tripped. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. First one we thought was odd but 2 in 9 years. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Compressor never begin cooling or freezing. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Compressor died this weekend. I call the warranty who sent out a part and told me a repairman would contact me. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. Purchased Dec. 2019. LG Refrigerator freezer model number LMXS30776S. This is definitely not fair to the consumer for this company to steal our money. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. Now the compresser needs replacing. It's a side by side. Gave Model and Serial number. Compact Refrigerator. Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. Our 4 1/2 year old Kenmore Elite just stopped working. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. Tech put his hand on the compressor and said it was way too hot. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! Purchased Kenmore Elite refrigerator in 2017. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. Done with Sears forever. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! Didn t see number on recall list but should be. I bought a Kenmore Elite Trio in 2006. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Compressor should not quit working after 5 years. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. BS. I would like help from anyone this was a 3500.00 refrigerator. Our fridge was no longer cooling on October 22. Kenmore Elite was purchased 4 years ago and compressor failed. We purchased this item from Sears 5/2017. Having to pay for the tech to install the new compressor based on their warranties. We bought a Kenmore Elite LG refrigerator. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). So, I asked for a number for Kenmore and the number took me right back to Sears service. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). by Neil L. (Long Island, NY) Kenmore Elite - Model #795.77543600 is a 3-door, bottom freezer model, and here are some of the main problems. Model # 79574307810. Neither company will stand behind there product. I will never buy from Sears again. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. We bought a Whirlpool now, the broken kenmore in garage. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. It has a tube heater, but you can't get to it. Wth I purchased a Kenmore elite for 2800 on sale from 4300. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. The bottom line is that we paid $1300 for a refrigerator six years ago, and have not had full use of it for at least five years. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. But I was told it might not last. I have a Kenmore Elite Refrigerator model# 25344733102. The is the first time that we have ever experienced a situation like this with a Sears product! I bought brand new refrigerator from SEARS, model 51833,January 2016. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. Needless to say, I will never engage in a product or service from Sears. Bought and installed new from Sears in 5/17. Maybe if I was a Senators son!! We have photos of the thermometers and of all the defrosted food. This kind of money is not disposable. We spent $2800 for an LG fridge. I believed that Kenmore was one of the best now I believe they re the worst. Bought my Kenmore Elite May 2019. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time).
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