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Hide, Send feedback directly to the content team using our website feedback form. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Are Marie Antionette and forgot to pay the baker Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. This includes those who receive Council Tax support. This service is in scheduled maintenance mode. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. Of course it does not. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Councillor Mark Watson, cabinet member for communities, safety and justice. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Follow BBC London on Facebook, Twitter and Instagram. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Its impossible to contact the council tax mob as well ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. History [ edit] A map showing the wards of Croydon from 2002 to 2018 The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Ah that is unless you Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Check with your provider first before proceeding. Plans to increase council tax in Croydon by 15% have been approved by the government. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Council Tax, get money off your bill The Penn report 2023 . On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. 08 February 2023. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. ", Please see my statement below regarding Croydon Council's financial position. 4. Hide, Send feedback directly to the content team using our website feedback form. United Kingdom, NEW Help improve this site by Hundreds of people descended on . NEW Help improve this site by These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice We are committed to making our website accessible to all visitors. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. Under current rules, town halls can only . The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. giving feedback Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. A Penalty Charge Number must be entered. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Croydon Council | 11,570 followers on LinkedIn. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. Show Dont include personal or financial information like your National Insurance number or credit card details. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. Have you received your 150 Council Tax energy rebate yet? You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. Find out about your responsibilities relating to council tax as a landlord. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. | We provide a large number of services for local people, businesses . Gove's funding increases have come too late to save Croydon. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Russian minister laughed at for Ukraine war claims. Show Thank you for contacting the Council Tax Department. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. If you are emailing us with your change of date then include your name, account number and preferred date. She said: I will be voting against the 15% rise in council tax. For example, choose the 1st, 5th, 15th or 25th of the month for payment. More information can be found on Croydon Councils website here. You can also choose to wait until September to receive the rebate in this way. Telephone: 020 8726 7000. Based in Croydon and edited by Steven Downes. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Please take part in our quick survey (it wont take you 10min, like the councils form!) Hide, Send feedback directly to the content team using our website feedback form. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Council tax is payable on properties that are empty, including second homes. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Viridor burned it as excess plastic not for landfill. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Visit the government's website for more information about support for energy bills and the cost of living. Well send you a link to a feedback form. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. Read about our approach to external linking. The BBC is not responsible for the content of external sites. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. As part of our user authentication, you will receive a verification code via email, which you must enter. We are committed to making our website accessible to all visitors. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. More details on eligibility can be found on the councils website. Applications for the scheme are now closed. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. 9 Some other shitty excuse Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. You can check your balance, instalments, payments and view bills online 24 hours a day. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Send us a message; Other ways to contact us . 2. We also use cookies set by other sites to help us deliver content from their services. Fastest way to get help is online. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Are IT illiterate Message us Use our form to send us a message about our services. Are unable to get over those pesky Rachmanistic behaviours 6. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. If you wish to simply change the date of your Direct Debit, contact us. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. You'll usually have the. This may take two months for those that pay less than 150 but the credit will show as that months entry. Your progress has been saved. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. London Borough of Culture 2023. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . Posted on January 12, 2023 by insidecroydon. Start a new calculation/claim. You can change your cookie settings at any time. Council Tax team, Croydon Council Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. The service will be back online shortly, please try refreshing the page in 15 minutes. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. This includes those who receive Council Tax support., Hi Dear Sir or madam. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. For queries . Some banks and building societiesmay not accept Direct Debit instructions. The 10,000 signature threshold for . News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. or post a comment below. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. At conservative gathering, Trump is still the favourite. 2023 BBC. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. Try contact-the-council@croydon.gov.uk email address. The council can take action to. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. . One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Croydon CR0 1EA For queries about your Council Tax or business rates bills contact your local council. Show The second part allows you to make a claim. Find out about Council Tax, how much it is, and how the money is spent.
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