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It would seem by what is written on the Sentry web sight, they want me to ship the safe to them. I share these methods with you assuming that you intentions are noble! A month ago I needed to get inside, but no matter how hard I tried, it would not open. Submit a complaint and get your issue resolved. Guides to safe setup, troubleshooting, and other support needs. They manufacture different types of safes for homes and businesses. Find answers to the most frequently asked questions. The handleshaft (arbor)is what attaches to the safe handle and allows the locking bolts of the safe to be retracted. From levers, knobs, and pulls our fixtures are highly compatible with Sentry brand panic crash bars. Copyright 2022 Consumers Unified LLC. Based on my older model the website instructs me to call in for assistance. The handle broke because I forced it hard when the safe was locked. In this case, it could be that your code is deactivated. All rights reserved. Next, pull the handle in the opposite direction than you normally do and enter the code. Insert your first paper clip, the one that looks like a wrench, into the lower section of your safes lock. It allows you to choose your combination. We spoke briefly about jobs and the economy since we are from different parts of the U.S. He said Sentry is going to expand, train and make more safes for jobs in this country (in the N.Y. Simply The Best Lockpicking Forum Around! When you hear a clicking sound, continue working on the inside of the lock to ensure youve reached the last click sound of the safe. I got this safe last year, now I'm getting around to installing it. Pop the battery or batteries out of the battery holder, check the terminals, and if you can't check the battery charge, just replace the battery with a brand-name battery pack like Duracell or Energizer. Slide the nail file from the nail clippers. It may require repair. These tools will be inserted into where you put the key to jimmy open the lock. If you see just one number, here's a helpful tip on how to break down this one number into model and serial numbers. If this does not work, you'll need to call a locksmith to open the safe. Turn the dial right, stopping at the last number in the combination. Pick the ones best suited to the price of the safe and the urgency to get to the contents: Before you attempt any breaking into the safe it is always worth making sure that the simple and obvious steps are not an issue. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. Therefore any help would be appreciated. (206) 274-7061 No luck. Socal Safes B-Rate Safe and Utility Chest UC-2720, purchased a This method involves no damage to the safe and if you do it correctly, will leave no signs that you were even there at all. You can also use a flat-head screwdriver instead of a nail file. gears. So breaking into one should be difficult after all. This option for opening a sentry safe without a key is effective but will completely destroy the lock. This will surely increase the credibility of your complaint. 1 0 Share 2 Replies More B It is embarrassing to read these reviews. Well, we've all been there one way or the other. In order to avoid ruining the entire safe, make sure that you drill only into the lock and not into any part of the safe body. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Turn the dial two times to the left, topping on the second number in the combination. (Be warned that handling these magnet is a safety hazard and follow all precautions.) Being a Los Angeles resident, Jessica spends a lot of her time looking for her next DIY project and sharing her love for home design. Yes, trained locksmiths can use their tools to open up your sentry safe. (Trying to describe what you need on the phone is often difficult and unfruitful). - Janet, Found the perfect Mesa safe for our room. One customer found that persistent (bit not increasingly forceful) trying loosened the handle and it opened after over 10 tries. 2023 USA Safe & Vault. purchased a Thats a good vid . It's only missing a few parts, but I'm thinking I should replace most of the locking mechanism. Help us help you, by taking a picture of the part you need and/or of the safe. The broken handle of the doors is no new thing in our typical life. OA3810 Grab your set of nail cutters, and open the nail file so that it is completely straight. AllOutdoor // However, this premium service does come at a premium price. I was an employee at Sentry Safe for 27 yrs. Today's top 27 Mjlby Kommun jobs. You essentially have four methods for opening up your sentry safe when youve misplaced your key: request a key replacement from SentrySafe, or use a nail cutter, paper clip, or drill. Does anyone have a recommendation on either replacement handle parts or an entirely new kit (perhaps one that is a little more secure)? Turn the dial two times to the right, stopping on the second number in the combination. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Most safes are fitted with a double-bit key lock as standard. Jiggle the nail file until you can rotate the lock. Because your security, convenience and satisfaction are our highest priority. If you accidentally type the wrong number, wait a few seconds so the safe resets before starting the code from the beginning again. Fire-resistant safes: Mostly those people who have newly owned the sentry safe face these kinds of basic issues. Valuables are secure inside, but the safe can no longer be opened using standard procedures. The technique is called selfimpressioning. The rigidity of the lock defines the integrity of the safe, but . Follow these steps: If this method or any of the picking options are unsuccessful, method #1 is the most effective option. Pick the ones best suited to the price of the safe and the urgency to get to the contents: Contact Sentry Safe for assistance or call them at 800-828-1438. SentrySafe will contact you with further instructions to confirm your identity. What are the most dangerous parts of Baltimore? Sentry Safes are supposed to be fireproof and burglar-proof. SentrySafe Fireproof and Waterproof Steel Home Safe with Dial Combination Lock, Secure Documents, Jewelry and Valuables with Bolt Down Kit, 1.23 Cubic Feet, 17.8 x 16.3 x 19.3 Inches, SFW123DSB 4.5 (4,852) $224 99 MORE RESULTS 3. If the letters do match, spray a 3-in-1 oil into the lock such as Master Lock Lubricant with PTFE or WD-40. Turn the dial three turns to the right, stopping at the first number in the combination. Step 3: Press the pins thrice and turn the paper clips clockwise. Older Post Up to this point the safe was a quality product. Sentrysafe was a family owned company. Make moving your safe, chest or file easy with a convenient carrying handle. There are six legit ways to break into a Sentry Safe but use caution and common sense to decide which one makes the most sense based on the cost of the safe, how impatient you might be to open one, and the value of the contents (if you know that). We are so sure that we have the lowest prices that we are willing to match anyone else's prices for products over $1,000! The Handle has slipped. Despite these safes being highly secure, losing the key, or even forgetting the combination, is a common occurrence. If the ease with which you can break into a Sentry Safe concerns you - as it does me - check out our collection of home safes at USASafeAndVault that are far more robust or call us at (800) 418-1844 if you have questions. Register your safe by entering your model and serial number. It is possible that for some reason, even if you enter the correct combination, your safe won't open. Continue pressing the pins of the lock until you hear a click noise. Carefully press the pins of the lock until you hear a clicking sound, which means youve reached the right place. Wait about 20 seconds. Manipulation of a Sentry S0410 safe with broken handle. The customer service confirmed this happens occasionally. I tried to even call the people that make the safe and of coarse i got no where with them either! This hack is best suited for opening the cheaper Sentry Safe models like the cash and lockboxes. Wait at least 20 seconds, reinstall the batteries or replace them, reconnect the wiring and see if you can operate the lock. Turn the dial right, stopping at the last number in the combination. No. I put 100 lbs on the door for a week, but it didnt help. FAQ. Head to SentrySafes website and fill out their key recovery request form. (516 616 0854). Sun Jan 01, 2017 1:53 pm . A safe with key lock is equipped with a double-bit key mechanism to meet the high security requirement. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Google "locksmith near me" for you closest resource. (Trying to describe what you need on the phone is often difficult and unfruitful). By turning the dial counter-clockwise, the number combination increases from 20, 30, 40, etc. . The bolts of the safe are jammed or misaligned, The safe is in lockout mode or the time delay is active. Safe Repair / Machining / Replacement Safe Handles, Safe Locks,Safe Hinges & Hinge Pins, etc. Give us a call, we'll help! We service the 5 boroughs of NYC, Queens, Long Island & Westchester. Attachments You can either use a small screwdriver and the nail file, as you did with the two paper clips, or the nail file may do the job on its own. Turn the paper clip pins clockwise to open the safe. I informed them not to worry, I would never buy another one of their products and hung up. Manufacturers make sure that the safes are super rigid and sturdy enough to stand against any penetrating impact. New subscribers get 10% off your next purchase on the SentrySafe store. Then, bend the paper clips other leg tip so that the paper clip resembles a wrench. I purchased a digital SentrySafe - fire safe 18 months ago, lugged it home and set it up with some valuables inside. Whether its your firearm, expensive jewelry, crucial family documents, or any other highly valuable or prized possession, these safes provide people with peace of mind knowing that their belongings are protected. You should bend the other leg tip of the paper clip so it will look like a wrench ("Tension Tool"). Take the Picking Tool nd put it in the upper part of the lock. Unfortunately, not all Sentry Safes have the same unlocking keys, except in extremely rare instances. If your safe has a time delay feature that got triggered because of repeated attempts with incorrect codes, wait 20 minutes and try again. I have to pay $30 to get them to email me my combination! ), Use a paper clip. Lost Safe Keys Lost Safe Combination Safe won't Open Jammed Safe Malfunctioning Safe Electronic Safe "error" message Safe Lockouts Safe Sales and Installation We just needed something to keep the guns safely away from the kids. Then the Duracell batteries I bought didnt work either. For this method, all youll need is two paper clips, and a pair of needle-nose pliers are optional. We at Sevan look forward to helping you quickly resolve your issues through courteous and knowledgeable service using high-quality, durable products. The following are six ways on how to open a Sentry Safe without the combination or without keys. I put in a new batt Go see the person who sold you the safe, take some identity docs and proof of purchase with you and you will probably get the answer. Repeat for the bigger leg tip. At this point, your sentry safe should now be open! This safe is built to hold hanging file folders to provide easy organization of standard sized files or folders and can be easily transported with a convenient carrying handle. However, if you are locked out of your safe, if you've lost the keys or combination to a safe and the door is locked open, or you just want to know what to do should you ever need to get into your safe in a hurry, the following steps will help. This is very sad and misleading. Twist clockwise with the lower paper clip while simultaneously wiggling the other paper into the locks teeth. Since no replacements parts were available for the particular safe (company no longer in business), we machined a newshaft (arbor)(below)to replace the old wornoutone. Click "Shop Now" to continue shopping. I would not recommend any Sentry Safe product produced after 2013. Become a USA Safe & Vault member and we'll keep you up-to-date with the latest on safes. But you might be struggling to figure out what kind of paint to use on garage walls. One customer found that persistent (bit not increasingly forceful) trying loosened the handle and it opened after over 10 tries. Below (LEFT) are replacement hinge blocks we made for the Diebold Hinged Round Door pictured on the Right. Press the pins three more times and then turn both paper clips clockwise to open the safe. The first time they assured me that the problem was my brand new Kirkland batteries with 2028 expiration date were the problem. In the case of an old mechanical lock, you have two options. Here are the most common reasons a Sentry Safe won't open. None of the phone numbers work, emailing doesnt work, and they just dont seem to care. The handle shaft (arbor) is what attaches to the safe handle and allows the locking bolts of the safe to be retracted. Now I have to pack it up and haul it back to Costco and return it. It's time to unleash your inner-frustrations; you get to mule kick the safe. SentrySafe is a company that has been making safes for more than eighty years. Step 2: Turn the first paper clip clockwise while wiggling the other one. Seems like a lot of work for me and Costco because they have poor service. It should be noted that this kind of Sentry Safe is designed specifically to protect against fire damage, not burglars with rare earth magnets in socks. Other safes, including most gun safes on the market, cannot be opened using this method. I couldnt get into the safe. ActionHub // Master Locke does not care about quality as the Brushes did. purchased a - Christian K. We purchased a fireproof safe from USA safe and vault and it's just what we needed. Socal Safes International Fortress Burglar and Fireproof Safe TL-30 F-7236V8, purchased a You will probably need a technician or an expert to do it. Socal Safes International Eurovault EV15-1713 Burglar & Fireproof Safe. At this point I took the safe outside and managed to open it with a sledge hammer. I had all the papers still inside because I had not decided where to place it in my house. If I have no sucess it'll be a week or so to get the Southord tool. This is what one of our customers safe handle looked like(after removing it fromthe safe). Then, take your second paper clip, the feeler pick one, and place it in the upper section of the lock. Remove the entire keypad and inspect the wires to see if are loose, kinked, abraded, or cut. Now they wont let me return it.I don't understand?uugggghhh! Either drill the lockout, or you can use paper clips to bypass the lock. (Note: the owners last name must be different from that of the notary public). Sentry Safes - Poor product and bad customer service. SentrySafe started manufacturing safes in 1930. Enjoy reading our tips and recommendations. A Bic Pen Imagine that . (Best for safes over $500. - Bo Brandt. Broken Safe handle OK this is weird. Which would be better than the old metal needle. AgDaily, OutdoorHub All Rights Reserved Carbon Media Group Outdoors. Tap the lock lightly with a hammer and attempt to use the key again. I was so angry and no help was forthcoming from SentrySafe. The handle broke because I forced it hard when the safe was locked. (516 616 0854). I enter my 5 digit code, lights turn green, but the handle won't budge. Location: Warren Michigan. Get buying tips about Miscellaneous delivered to your inbox. I have a sentry 1640 safe and I can't open it.. The original name was John D. Brush. Sentry Safe Won't Open? The combination never worked! I was robbed the day I bought this piece of excrement. Thanks! My SentrySafe ha s malfunctioned. This review was chosen algorithmically as the most valued customer feedback. Thanks guys . We use encrypted SSL security to ensure that your credit card information is 100% protected. The lubricant shouldve cleared out the debris and the key should now work. These safe can resist fire damage of up to 1850 degrees Fahrenheit for nearly two hours. Do this a few times. Jammed Bolt Work Turn your back to the safe, and kick the door, hard, a few times. Here are some of the common issues we handle: Dial or keypad is smashed: With "tech tricks" we can frequently make a good connection to either the broken dial spindle or the electronic lock wire, allowing us to open the vault with no further damage. Apply pressure and drill straight into the lock until it breaks free and your safe can be opened. If you require a more expedited key recovery process, you can call their customer service line (listed above) and ask for either same-day or next-day delivery. In preparation for the call, I suggest you keep the following information handy: where and when you bought the safe, its model number, and its serial number. The handle shaft (arbor) is what attaches to the safe handle and allows the locking bolts of the safe to be retracted. She grew up surrounded by constant home improvement projects and owes most of what she knows to helping her dad renovate her childhood home. Slide the nail file from the nail clippers. I know that the handle is meant to snap off if someone is trying to force it open. Reset the dial to 0. Wheeling it over to my house was easy and it soon occupied the spot the Ward 9007 had been . So I cemented the box in my crawl space so only the solid door is accessible. If you have your key but it simply is not working to open your safe, there may be some debris caught in the lock. Best for safes under $50.). Contact sentry safe, explain you need the code. Jiggle the nail file until you can rotate the lock. Not to mention the best customer service! I contacted the manufacturer and they said take it back and get a refund as they will not provide me with one. SentrySafe sells fire-resistant safes with capacities ranging from 0.5 to 6.1 cubic feet. When you are done they will look like the following in my napkin-sketch below. ConsumerAffairs is not a government agency. Mesa Safes MBF6032E Burglary And Fire Gun Safe, purchased a No charge for shipping or the cost of the handle. Locksmith are safe specialist in opening all major safes and especially we can Open Sentry Safes with keypad, combination lock or electronic lock. Non-destructive only! Familiar Face Posts: 100. Not to mention the best customer service! Pro Tips of Simple Things to Try. I finally got around to getting the Sentry 0410 safe out of my brother in laws basement . When we tried to David Chandler, Ph.D., writes for the ConsumerAffairs Research team to help consumers make smart purchasing decisions. Updated on 04/26/2020: Long story short my combination changed itself. It's too bad that all companies don't have this kind of customer service. - Bo Brandt. Method #1: Request a Key Replacement from SentrySafe While this option isn't the quickest way to open your sentry safe without a key, it ensures that no damage occurs to the lock or the device itself. If the locking bolts are misaligned (you'll hear a scraping sound at the door when you try the handle): smack the safe at various locations around the door. It fits my AR's well and I was really impressed with the quality. Marilyn Model No. The model is something like this: The article is very good indeed ! Turn the dial three times to the left and stop at the first number in the combination. I purchased as a clearance item and was notified it was missing inside light. The bolt work of a safe can get jammed even for a quality safe. In the case of a digital lock, the only way to unlock your Sentry Safe when the key is lost is by drilling out the lock. My Winchester safe looks great in the garage. Its safe products are designed for commercial, residential use, and even gun storage. Finally they told me that even though this was the first time I was trying to open the safe, the warranty had expired and I was out of luck. These methods should work for just about any Sentry Safe model, including the ones with keys, and combination locks; or the electronic and biometric safes. Precision Lock & Safe, Inc. provides safe repair services and replacement parts. First, make sure that the engraved letter on your key matches the letter on the key-lock cylinder.
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