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Features Introduced in User-ID Agent 10.2. Certificates should be fine on both sides. Thanks for the tip, I thought those two would be compatible but turns out not. To configure the integration of Palo Alto Networks Captive Portal into Azure AD, you need to add Palo Alto Networks Captive Portal from the gallery to your list of managed SaaS apps. Learn more about Microsoft 365 wizards. To get the actual values, contact Palo Alto Networks Captive Portal Client support team. Select Not Applicable. In this tutorial, you learn how to integrate Palo Alto Networks Captive Portal with Azure Active Directory (Azure AD). Integrating Palo Alto Networks Captive Portal with Azure AD provides you with the following benefits: To integrate Azure AD with Palo Alto Networks Captive Portal, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. All messages include user ID and IP address. In the bottom left corner of the Zone properties page, check the box to Enable user identification. So either the agent or the firewall are using out of date certs or some other mismatch. Palo Alto Networks firewall must be Version 4.0 or higher. Making the account a member of the Domain Administrators group provides rights for all operations. To confirm connectivity, run this command via CLI of APN firewall. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CliqCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 20:36 PM - Last Modified07/29/19 17:51 PM. I have configured as per all documentation however I am getting the following log messages popping up in the agent software: Failed to validate client certificate, thread : 1, 1-0! If this happens, the mapping can be deleted once the cache timeout is exceeded, even though the workstation is up and passing traffic. You should be able to select users or groups. Session control extends from Conditional Access. The logon as a. Determine which user account can be used by the user-agent to query the domain. A Palo Alto Networks Captive Portal single sign-on (SSO)-enabled subscription. This website uses cookies essential to its operation, for analytics, and for personalized content. By continuing to browse this site, you acknowledge the use of cookies. Select the Device tab. FortiNAC sends user ID and IP address. LIVEcommunity team member, CISSP Cheers, Kiwi These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! The member who gave the solution and all future visitors to this topic will appreciate it! cannot apply a policy without a user ID. For example, if there are 5,000 hosts to probe, do not set a probing interval of 10 minutes. In the menu, select SAML Identity Provider, and then select Import. There's a cert issue for sure with the SSL connection. Domain controllers ip address - add all the DCs in the domain. - edited Port number of your choosing - any port number not currently used on this machine. Fill in the following information: Domain name - FQDN of the domain, for example, acme.com. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall Config Templates(network) not showing up in Panorama. You can monitor the agent status window in the top left corner, which should display no errors. Panorama > Managed Collectors. Ignore list - IP address of the terminal server, any other machines that could potentially have multiple users logged in simultaneously. This website uses cookies essential to its operation, for analytics, and for personalized content. The member who gave the solution and all future visitors to this topic will appreciate it! 12:33 AM, @RussMcIntirethe very short answer is: yes , at least one of your agents needs to be the NTLM relay. The domain controller (DC) must log successful login information. Log Collector Configuration. From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. Polls the device immediately for contact status. Next, set up single-sign on in Palo Alto Networks Captive Portal: In a different browser window, sign in to the Palo Alto Networks website as an administrator. The domain controller (DC) must log "successful login" information. For more information about the My Apps, see Introduction to the My Apps. Tutorial: Azure Active Directory integration with Palo Alto Networks Where Can I Install the Endpoint Security Manager (ESM)? Enable user identification on each zone to be monitored. Palo Alto Networks Captive Portal supports. 02:16 PM. ThreePAN-OS arerunning with version 7.1.1,7.0.5-h2 and7.0.2 use the same agent server. Which Servers Can the User-ID Agent Monitor? In early March, the Customer Support Portal is introducing an improved Get Help journey. I have not tested versions that far apart but will this even work ? The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue. Update the placeholder values in this step with the actual identifier and reply URLs. This website uses cookies essential to its operation, for analytics, and for personalized content. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. 7 Supported OS Releases by Model Use the tables throughout this Palo Alto Networks Compatibility Matrix to determine support for Palo Alto Networks next-generation firewalls, appliances, and agents. Use the table below to enter the data for the Palo Alto Networks User-ID agent. Unable to change hardware udp session offloading setting as false, errores cuando realizo commit en consola panorama, Windows UserID agent runs on a separate server. can it monitor, and where can I install the User-ID Credential service? Is it possible to disable the certificate check in User-ID Agent 8.0.4? By continuing to browse this site, you acknowledge the use of cookies. If I check the logs on the firewall itself I have following log messages popping up every 5 seconds: pan_ssl_conn_open(pan_ssl_utils.c:464): Error: Failed to Connect to 192.168.5.100(source: 192.168.5.11), SSL error: error:00000000:lib(0):func(0):reason(0)(5). It should return the user currently logged in to that computer. User-ID agent upgrade consideration - Palo Alto Networks The member who gave the solution and all future visitors to this topic will appreciate it! What Features Does Prisma Access Support? Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. In early March, the Customer Support Portal is introducing an improved Get Help journey. Both firewalls connected to the same User-ID agent server. By continuing to browse this site, you acknowledge the use of cookies. The User-ID agent version is 7.0.5-3 I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. Network connectivity to the DCs and to the management port of the firewall. I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. Time is stored in minutes. The LIVEcommunity thanks you for your participation! On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement.. If WMI probing is enabled, make sure the probing interval is set to a reasonable value for the amount of workstations it may need to query. Where Can I Install the User-ID Credential Service? : September 19, 2022 Review important information about Palo Alto Networks Windows-based User-ID agent software, including new features introduced, workarounds for open issues, and issues that are addressed in the User-ID agent 10.1 release. The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. If a user is logged in remotely, such as through Remote Desktop, and there is no Persistent Agent installed on the host, login and logout information are not provided to Palo Alto Networks. Both firewalls connected to the same User-ID agent server. 08-29-2017 To configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. The button appears next to the replies on topics youve started. Determine the machine the user-agent will be installed on. If you are not using the Windows User-ID Agent and your firewall is version 6.0 or later, you must configure FortiNAC to integrate directly with the firewall. Since the lowest PAN-OS you mentioned is 7.0.2, I would recommend running the agent at version7.0.2-2. Cheers, -Kiwi. Isversion7.0.3-13 will work with PAN-OS version above? Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. What Do You Want To Do? This user account must have access to read security logs and netbios probing of other machines. If a host is registered to a specific user, when a different user logs onto the host, that new user's user ID is sent to Palo Alto Networks with the host IP address. Next to Identity Provider Metadata, select Browse. Palo Alto UserID Agent Configure Steps - CyberSecurity Memo PAN-OS Web Interface Reference. If this yields a logged on user, FortiNAC sends user ID and IP address. If I go into monitoring, i can see logs populating just fine and if I go into the cli and run. For Palo Alto Windows User-ID agent versions prior to 7.0.4, the XML API must be enabled to allow communication with, Hosts that will be affected by or managed by the Domain name - FQDN of the domain, for example, acme.com. Upgrading to Terminal Server agent version 10.2? Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. You can control in Azure AD who has access to Palo Alto Networks Captive Portal. User-ID Agent Release Notes - Palo Alto Networks Three PAN-OS are running with version 7.1.1, 7.0.5-h2 and - 78131. An Azure Active Directory subscription. In the SAML Signing Certificate section, next to Federation Metadata XML, select Download. If you do not select the check box, the SSO options are applied to all Host groups. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, User-ID Agent - Failed to validate client certificate, ****************************************************, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. On the Network > Zone page, edit the appropriate zones. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! I checked the "Use for NTLM Authentication" check box for both servers and the error cleared. For more accurate IP to user mapping support, disable netbios probing. If using WMI probes, the service account must have the rights to read the CIMV2 namespace on the client workstation. This account needs the user right to read the security logs on the domain controllers. In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. User-id error after commit - LIVEcommunity - Palo Alto Networks I think this may be left over from when we were trying to implement the integrated user-id agent. One user-agent is required for each domain and can handle a maximum of 512k users in a domain. In early March, the Customer Support Portal is introducing an improved Get Help journey. Select Firewall or Server. Click on Test this application in Azure portal and you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. For Reply URL, enter a URL that has the pattern The service account must have permission to read the security log. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What Features Does GlobalProtect Support for IoT? Navigate to Program Files > Paloalto Networks > User-id agent. LIVEcommunity - User-ID Agent Upgrade - LIVEcommunity - 78131 Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Port on the Palo Alto User Agent configured to receive messages from external devices. The best way to verify the same is referring to the release notes of the base image. How to Upgrade User-ID Agent? - Palo Alto Networks Save the downloaded file on your computer. You install the User-ID agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers. Hi, We are planning to upgrade the User-ID Agent from version 6.0.6-4 to 7.0.3-13. Domain admin has this by default. On the Select a single sign-on method page, select SAML. Next, create a user named Britta Simon in Palo Alto Networks Captive Portal. @RussMcIntire I can only venture a guess: maybe the check didn't exist prior to 9.0 or didn't include the clientless configuration. We didn't like this solution and backed it all out. What is the impact with the firewall with PAN-OS 7.0.7 if the User-ID agent running on 8.0.1-21 version? Download and install the latest version of user-agent from. - edited Replace Local Firewall object (address) with Panorama pushed object? See Add or modify the Palo Alto User-ID agent as a pingable. The button appears next to the replies on topics youve started. Navigate to services and stop the service. The authorization key that allows a user to send user mapping data to the firewall. The LIVEcommunity thanks you for your participation! Can I keep the User-ID agent 7.0.5.-3 or should I upgrade the User-ID Agent version to 8.0.1-21 version? Panorama Web Interface. Thank you for the reply. Enable or disable contact status polling for the selected device. Domain admin has this by default. To confirm that the server running the user-agent is listening on the port configured in Step 8, run the following command on the PC: Log into the Palo Alto Networks firewall and go to Device > User Identification. User-ID agent to exchange or directory servers. In this case, if the cache timeout is exceeded after the initial login event, the mapping will be deleted even though the user is still logged in. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. In all cases, the newer event for user mapping overwrites older events. Unfortuntely I have to use the latest version because this is the only version supported on my 2016 DC. etc ), Screen shots from the release notes of pan os 7.0.0. wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: The Role for this device. What Features Does GlobalProtect Support? The User-ID agent account needs to be added to the "Remote Desktop Users". If you don't have Azure AD, you can get a. In this section, you test your Azure AD single sign-on configuration with following options. The User-ID agent account needs to be added to the "Remote Desktop Users". Click Accept as Solution to acknowledge that the answer to your question has been provided. Confirm the Domain Controller list is accurate by running the following command from a domain controller: Confirm that user ID is enabled on the zone in where the traffic is sourced. Upgrading to User-ID agent version 10.2?