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Certain apps, a variety of service options, port of call, and destinations along your cruise can all impact the internet service on a ship. Every ship is equipped with damage control equipment that enables the ship to effectively respond to a hull breach should that occur. Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. In some cases, it may be possible for your scooter to be stowed in the luggage compartment for use in the ports of call. This number is provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Our highest priority is your health, safety and peace of mind. Its best not to bank on it. Guests can cancel (without paying a cancellation fee) rather than accept a fare increase. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. Be sure to advise that you are traveling with Holland America Line and that you are traveling by sea. A In order to have the most accurate information available onboard your voyage, we recommend that you complete the Online Check-in process at least 30 days prior to departure. Water, Wine, Beer & Soda: What Beverages Can You Disney Cruise Lines Drink Packages [2023 Package What NOT to Pack on Your Next Cruise (Prohibited 7 Surprising Things I Learned On My First Cruise Cruise Payment Plans - Pay for a Cruise Without Water & Wine What You Can Bring On Board, WiFi Packages on Cruise Ships Updated 2023. Listen to the menu and select the number that corresponds to the ship you are calling. Accessible Bathtubsprovide the maneuvering clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair. The ships distance offshore as well as interference from landscapes and weather can all cause variable cruise ship internet speeds. A separate plan for only one device would have cost me $20/day more. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Ambulatory Accessiblerooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. Holland America Line ships contain the latest safety technology and safety systems including but not limited to: For more than 140 years, the safety and security of our guests has been our highest priority. In addition to IMO requirements, every ship operates under the maritime laws of a specific country, referred to as the ships flag state. Express Docs are a more environmentally friendly option. Click the blue link and that will open the Boarding Pass to print. Switzerland residents: +41 (0) 22 884 18 70, You can also reach them by email:hollandamerica@cibtvisas.com. Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm. With our onboard gifts and shipboard credits, you can let someone special know how much you care. I'm considering getting the package primarily to facilitate communication with my cabin mate given that we'll probably be off doing different things onboard. Share Please carefully verify the existing identification requirements for your particular travel situation. ), Jonathon is the tech guy behind CruiseportAdvisor.com. Click here for complete details on plans and full terms and conditions. If you want to purchase it onboard, it will be $125 plus a $3.95 activation fee. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. A You may print either in color or black and white. You may take as much currency or as many monetary instruments as you wish on your trip. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. It is also part of our operating practices that our senior management visits and sails on our ships as much as possible. This plan does not include streaming of music and movies, though some newer ships are Netflix-app enabled. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure to verify all flight numbers, departure and arrival times shown on your ticket and provide a telephone number contact. As our ships operate in a maritime environment sometimes far from shore, we rely on a complex satellite system for our internet service and speeds vary around the world. that includes specialty coffees with liquor in them. Q With Express Docs, how will I receive luggage tags? For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. The number of Dressy Nights for collector voyages is based upon the duration of each individual voyage of the ship. Fully Accessible Holland America Line's Eurodam Extends 2021 Mediterranean Cruise Season Your booking will be credited to, and finalized by, your preferred travel advisor. All major cruise lines now offer internet packages, though the types of plans and connection speeds do vary. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. Again, these prices vary based on ship, sailing and number of devices you wish to connect. 3. To learn more about family cruises with Holland America Line here. Last updated on January 18th, 2023 at 03:33 pm. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. After certain daily limits guest data may receive lower prioritization but guests will not be prevented from accessing sites included in their package. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. ), Surf (most popular): $24.99. Share and review this information prior to leaving for your vacation. It must be noted that the device trying to connect to the internet can disconnect a device currently connected without asking permission of the currently connected device's user. Photo Credit: Solarisys / Shutterstock.com. Whether you want alcoholic included or not, one of these packages should best meet your needs. Limitations apply. Additionally, when lift equipped vehicles are available, many do not have the facilities for the safe transport of mobility scooters in the passenger compartment. To order Greenhouse Spa products online, visti www.timetospa.com. Bottles and other containers will be collected for safekeeping and delivered to your stateroom on the last day of the voyage. If the current available price exceeds the original airfare, the guest must pay the additional charge. Tickets are nontransferable and name changes are not allowed. Fully Accessible Your luggage will follow normal processing and loading on to the ship from this point. WiFi Packages on Cruise Ships - Updated 2023 - Cruise Port Advisor Kosher meals and a Health Conscious Dining option are also available. After the cruise final payment due date, fees up to the full cost of the ticket may apply. Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Internet/Wifi Packages - Holland America Line - CruiseDirect.com Keep these items close at hand in your purse or jacket pocket. The program has an open door policy, which means participants may come and go as they please. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. There are three Holland America wine packages, known as the Sommelier Suite. Sometimes I might have to buy a coffee at Starbucks or something at McDonalds, but no big deal. Skype or Zoom). (Surf your favorite sites including e-mail, news, sports and more. It also allows more MB I believe per day (note MB limit does not stop you from using any service but it does slow down IME). Cash deposits can be made on the last day of the cruise. The Front Office on board may require the collection of passports for cruises that travel from country to country to prepare for immigration formalities. A:Yes. Or both occupants of the cabin can purchase a wifi account. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Clearing your browsers cache and cookies may also correct the issue. Upon embarkation you will find a confirmation card in your stateroom indicating your seating assignment and table number (if applicable). These options include Unlimited WiFi, Unlimited Premium WiFi, Unlimited Social Media WiFi, and 250 Minutes Anytime Internet. And premium which lets you do all the things already listed and stream. Most cruise lines offer internet packages at per day prices that allow for unlimited use over the duration of your cruise. The Premium plan promises the fastest possible connection, at speeds up to 3 times faster than the Value Plan, and supportsSkype video calling. The above list is not exhaustive. You'll also find ample closet and drawer space, individually-controlled air conditioning, a television for viewing CNN, movies and onboard features. Get expert advice, insider tips and more. For more information, see details in the FAQ Are Transfers Included? Holland America Line ; internet package Special Event: Q&A with InsureMyTrip. Guests without seat assignments prior to the flight date will have seats assigned by the airline at check-in on the date of travel. We have sailed enough on HAL to be 5-star and have never bought their package. It is recommended that persons who have been charged in the past or who have past convictions obtain the necessary documents before attempting to enter Canada. Get Offer Past Holland America Line Coupon Codes These Holland America Line promo codes have expired but may still work. Customs pays particular attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Written safety information and a copy of the lifeboat drill safety speech. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. For the safety of all our guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Any changes will result in the cancellation of the entire air booking. We are on the Rotterdam in a few weeks and wondering what I should expect. Place these items in your carry-on bag or keep them with you so you can access them easily and keep them secure. The plan can be activated on any device but only one device can be actively connected at a time. (Remember that checked baggage might not be accessible at all times.) Carnival Corp., too, is improving the internet on all 10 of its lines and has introduced tiered usage packages. Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarized letter of consent signed by the parent(s) not traveling. Our people understand to never assume that everything is being done as it should be. You will recognize our representatives by their Holland America signs. The Value plan starts at $54 for a three-night cruise, meaning you may surf all your favourite sites, including email, news, sports, weather, banking and finance, but it does not support Skype calling or music streaming (e.g. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Protect your cruise vacation investment with our Cruise Protection Plan. Please note, lift equipped transportation within the United States may be arranged without additional costs. Guests can purchase voyage-long or daily plans onboard via the cruise lines Navigator app. Ambulatory Accessible Cash advances are available at the Front Office. OurStandard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line and receive a refund equal to 80% of the eligible amounts paid (90% if you purchase our CPP Platinum Plan). The letter from the child's parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Item(s) to be returned at a designated location shore-side (whether this be inside the terminal, a tent or table on the quay ) against and after verification of Confiscated Items Receipt and Guests Signature confirming return.. Your Daily Program will list times and locations. Some of the fun-filled activities include bingo for prizes, arts & crafts, special parties and much more. Local Sales Taxes Applied where required. Holland America Line is not responsible for airline schedule changes. Your reduced deposit will be subject to cancellation penalties if the booking is within the published penalty period. Trusted by 2,000,000+ users Verified Get Codes ****** ADVERTISEMENT 70% Off Enjoy 70% Off Holland America Goods At Walmart Expires 1-6-23 Get Deal 50% Off Flash Sale! From a festive five-course affair to a quick, casual dinner for two, our As You Wish dining lets you choose the venues and style that suit you. Some flight options can also be managed directly with the airline locator to acess your flight details. Jacket and tie are appropriate for gentlemen, while ladies wear a cocktail dress or gown. Birth certificates can be an original, photocopy or certified original. * Prices are per person per day. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. Furthermore, every senior officer inspects their area of responsibility on a regular basis. That being said, it is not the same on every ship, and the costs are specific to each cruise line, so dont make assumptions that just because you sail on one two years ago and want to pick a new line, the services may not be the same. It includes any alcoholic drinks priced at US$11 or less. This covers most premium beers, spirits and cocktails, as well as a good selection of wines by the glass. If you have booked your air travel through Holland America Line and experience delays on the day you are en route to your cruise due to an airline service disruption, such as a flight delay, cancellation, or re-route, that will cause you to miss your original port of embarkation, Holland America Line will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. If you begin the process and cannot finish due to insufficient information, you may return to complete it at your convenience prior to departure. In most ports of call you may easily exchange your U.S. dollars into the local currency at banks, airports and major hotels. Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. $15** per dayor comes with the 'Have It All' fare. People who successfully complete their cadetship are offered positions as junior officers and, so long as they continue to demonstrate their proficiency and upgrade their licenses, promoted through the ranks. Satellite-powered wireless access is available fleetwide in most public areas and all cabins. Visa processing can vary by destination and submission location. Zaandam NOTE: CPP Standard is available to all guests, regardless of residency. This package allows unlimited usage but can only be purchased onboard. All guests are required to disembark the ship at this time. Please talk to your traveladvisor about this requirement. You're no longer able to bring a free bottle of wine onboard. You may be required to present additional or different travel documents, such as a passport when entering foreign countries, including some countries in the Western Hemisphere. Keep it with you at all times and remember to leave all medication in its original container. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. As you would suspect, the social plan allows for checking social media apps, while the surf plan allows for checking your email and browsing the web. Additionally, a Prime option can be tacked for $9.99 a day to more robust access to allow for such things as streaming and the like. Payment for air travel will be due with your cruise final payment. Spotify). The answer is usually maybe, but you wont likely know until you go to actually use it. Unlimited non-alcoholic beverage. Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning). It is your sole responsibility to obtain all necessary documents for all ports of call on your itinerary. Please Note: Firearms, explosives, fireworks and illegal drugs of any kindare prohibitedwithout exception. Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. From what you and Bruce said, it appears the latter is the case. All onboard purchases and services are charged to your account by using your stateroom keycard. Awarded Best Dining and Best Nightlife for 2022 by Cruise Critic. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Seat selection maps and airline baggage policies and fees can also be accessed where available. Internet and Wi-Fi: All Holland America ships have internet cafes. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. Savings: Our Flexible Fares are competitively priced and often lower than pricing found on other sites with added benefits not found elsewhere. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. Among the many delights of a Holland America Line cruise are the thoughtful and unexpected touches that make your cruise vacation especially memorable. For example, any ship calling in a U.S. port is subject to a semi-annual Control Verification Inspection by the United States. Kitchen exhaust fire-suppression systems. Roll-in Shower: Staterooms VB6003, VB6004, C1082, C1081, D1100, I-8037 Best Cruise Vlogs to Binge Watch 2023 Edition! For voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older, and for voyages which depart from and return to Japan, this policy applies to guests 20 years and older. Cruise contracts are nontransferable. includes unlimited non-alcoholic beverages and bottled waters 500ml and under. You will receive a reduced deposit, Onboard Spending Credit up to $400 USD per person and the best available rates. Whether it is to check in on family back home, post on social media, or reply to some work emails, most cruisers do purchase some form of a WiFi package on a cruise. Astor has internet equipped computers for passenger use; Vasco da Gama is Wi-Fi only. This package will offer the fastest speeds to support streaming. Disney Cruise Line Connect@Sea offers Disney Cruise Line guests WiFi packages based on usage. You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Some cruise lines also offer smaller packages for occasional usage. The Surf package is the cheaper of the plans but does not include streaming, the ability to send or receive photos, or use technology such as FaceTime. Access all the sites and apps* in the other two cruise WiFi plans, plus make audio and video calls. All plans cost slightly less for longer sailings and if purchased online before the cruise. Update: Celebrity Cruises announced that beginning November 17, 2020, basic Surf internet will be included in the standard cruise fare. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. For faster processing, please include a confirmation number on your check. Or are you describing the previous way? This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN). Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing on-line check-in. All ships except for Sky and Breakaway offer 250-minute blocks of usage time for $125. This information is provided as general guidance. Carnival is pretty transparent in the three levels of Wi-Fi offered: Social Plan $6.80/person per day (can save 15% if purchased online pre-cruise) allows access to social sites/apps, and airline websites, presumably to allow the user to check in for their flight while aboard, but may not allow access to other websites/apps, Value Plan 10.20/person per day (can save 15% if purchased online pre-cruise) allows surfing on websites and access to email, but does not allow for streaming (i.e. For each bottle of wine you bring, you . To clear cookies using a Mac, click Safari on the Apple menu bar along the top of your screen and select Preferences. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible.
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